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Started by a few AARP volunteers in 1968, the program has since grown to more than 35,000 trained volunteers in more than 5,000 locations nationwide.

Last year, 2.6 million taxpayers used the service for their federal and state income tax returns.

Even experienced volunteers undergo annual training to keep them up to date on the tax code.Volunteers can spot overlooked tax breaks, though they say that regular Tax-Aide clients often are quick to point out deductions.Still, the program loses 10 percent to 20 percent of its volunteers each year through attrition and must replace them.Ideal candidates enjoy working with numbers, are comfortable with computers and are not afraid to ask for help, volunteers say."Our clients keep us on our toes," says Dick Riegel, 72, a retired Air Force pilot and coordinator of the Chevy Chase site.

Earn points on and redeem for Rewards for Good Tax-Aide doesn't handle complicated returns, such as those dealing with royalties or farm income.

Volunteers commit to four hours a week for the duration of tax season.

"Many people do much more than that," says Dorothy Howe, the assistant national director of AARP Foundation Tax-Aide.

The IRS Volunteer Income Tax Assistance program also provides free preparation for filers with incomes of up to ,000.

Millions over the years, though, have taken advantage of Tax-Aide.

"You would have thought I was the fairy godmother," she says. New volunteers say they underwent five days of intensive training — with homework. It was like taking a crash college course," says Susan Phillips, a 65-year-old retired teacher.