The location suggested by Fred Smith was maybe the defunct Air Force base in Blytheville, AR.This is a prime location for large distribution operations.I was told straight out that none from Amazon corporate would contact me for any reason.
In 1996, the company reincorporated in Delaware and in 1997 had its IPO. Instead I received emails saying I was getting refunds on two incorrect orders that i’m pleased with.The company completed many acquisitions in the late 90s including Planet All, IMDB, Alexa, CD Now and In 1999, Bezos was named Time Magazine’s man of the year. orders 112-0506447-1906650 and 112-3670574-327446 Then a second rep said he would have to wait till tomorrow to give me the correct refund on order 112-9167387-4633853 I asked for a supervisor then after several minutes I was told that none were available. Reply I recently ordered the [Liberator] Throw for my daughter-in-law who is having her first child.She was very kind and even though advised that the package seemed to “be lost” still made thew call pleasant (she did not work for Amazon).After about 10 minutes the Amazon “customer service” came back on the line where both myself and the shipping company expressed our displeasure and confusion as to where the heck they went and why they didn’t say anything.We are right on the lake, have direct access to Rte 2 and close access to Ohio turnpike for shipping, traveling, etc. Take a look at our area and consider joining us here in Port Clinton Ohio. Reply I ordered a book from Amazon and I am now 16 days from the time tracking said it was “on the way” from Cincinnati to Mt. I have callled the US postal system without any help. I followed Amazon’s instructions by contacting the third party seller, to which I received no reply (twice).
Nor could Amazon get a response, but still denied my a refund because of time passage in August.Then I asked to speak to the manager, this “Ryan K. The only Amazon customer service center in Jamaica.” Still no answers, just typical scripted verbal vomit out of a very unpleasant guy who could care less and made it known. All I wanted was answers and appropriate compensation for waisting my day expecting my package and then waisting over an hour of my time where I come away with not one answer to where the package is or when it will be here.The final offer he advised was nothing other than what was offered “to compensate”…until he changed his mind and decided that he could offer me .00 because “that is what it would cost me for shipping” (you know, if one hadn’t paid for a prime membership and already got free shipping). I am disgusted and find this completely unacceptable.Labor is cheaper in the South and Blytheville is within driving distance several major metropolitan populations.I don’t live there, I just know, as did Fed Ex, that Blytheville has a lot to offer for some great organization like Amazon.For all this mess of representation and no answers I was lied to in writing that it was my fault because I did not order on time for a same day delivery.